Terms & Conditions
Effective Date: March 2, 2026
Welcome to US Policy Billing! These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services Provided
US Policy Billing is an independent service provider that offers insurance billing and payment management services. We do not sell insurance products or represent any specific insurance company. Our role is to facilitate the billing process and help you manage your insurance payments efficiently.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when setting up your account or making payments.
- Keep your account credentials secure and confidential.
- Notify us immediately of any unauthorized use of your account.
- Ensure sufficient funds are available for scheduled payments.
- Review your bills and statements regularly for accuracy.
4. Payment Terms
We offer various payment plan options including monthly, quarterly, and annual payments. By enrolling in a payment plan, you authorize us to process payments according to the schedule you select.
Payment methods may include credit cards, debit cards, electronic bank transfers, or other methods as made available. You are responsible for ensuring your payment information is current and accurate.
5. Automatic Billing
If you opt for automatic billing, you authorize US Policy Billing to automatically charge your designated payment method according to your selected payment schedule. You may cancel automatic billing at any time by contacting our customer service team.
6. Late Payments and Fees
Payments must be made by the due date specified on your billing statement. Late payments may result in:
- Late fees as permitted by applicable law
- Suspension or cancellation of services
- Notification to your insurance provider
If you anticipate difficulty making a payment, please contact us immediately to discuss your options.
7. Refunds and Cancellations
Refund eligibility depends on your specific insurance policy terms and applicable laws. Please contact us to discuss refund requests. Cancellation of services must be requested in writing or by phone. Cancellations may be subject to your insurance provider's policies and may not be immediate.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
9. Limitation of Liability
US Policy Billing provides billing services only and is not responsible for:
- Insurance coverage decisions or claims processing
- Policy terms, conditions, or exclusions
- Actions or omissions of insurance providers
- Payment processing delays caused by third-party payment processors or financial institutions
We make every effort to ensure accurate billing, but we are not liable for errors or omissions beyond our reasonable control.
10. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
11. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of US Policy Billing and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
12. Dispute Resolution
If you have a dispute or complaint, please contact us first so we can work to resolve the issue. We are committed to addressing your concerns promptly and fairly.
13. Governing Law
These Terms & Conditions are governed by and construed in accordance with applicable federal and state laws. Any legal action or proceeding related to these terms shall be brought exclusively in the appropriate courts.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Important Notice: US Policy Billing is an independent service provider and is not affiliated with any specific insurance company or insurer. We provide billing and payment management services only and do not sell or offer insurance products.